mLearning Resource Hub

Onboarding

Onboarding refers to the learner’s first interaction with the mLearning tool. For example, onboarding may involve a face-to-face orientation, where an individual learner or group of learners are guided through the tool features, navigation and strategies for staying engaged with learning. Or, onboarding may occur at a distance outside of a formal learning environment, wherein a learner accesses and navigates the tool for the first time independently. While onboarding can take many forms, research shows that simple onboarding is essential, and effective tools limit barriers to accessing mLearning by simple onboarding with fewer steps (Sharma, Vanek, Webber, 2019).

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