Digital Resilience in the American Workforce

Digital Resilience in the American Workforce

Welcome to our Digital Resilience in the American Workforce (DRAW) home base.

Building Skills and Literacy for Equitable Advancement

Technology is built into nearly every aspect of our daily lives and how we learn and work. Today, digital resilience – the awareness, skills, agility, and confidence to be empowered users of new technologies and adapt to changing digital skill demands (Digital US, 2020) – is more important than ever for active participation in society and the economy. Yet research shows that an estimated 32 million Americans struggle to use a computer, and half of all Americans say they are not confident using technology to learn.

Digital Resilience in the American Workforce (DRAW) is an initiative from JFF, World Education, and Safal Partners, with support from The Office of Career, Technical, and Adult Education (OCTAE), to better prepare adult education practitioners who support learners that struggle to fully engage in tasks that demand the use of digital technologies.

Through DRAW, we will provide the field with flexible, evidence-based, and piloted strategies and materials that help teachers build the digital literacy skills and digital resilience of adult learners. These efforts will help to ensure adult learners can obtain the digital knowledge and skills necessary for postsecondary education and training, employment, civic engagement, and economic self-sufficiency.

How can you get involved?

Visit this DRAW page during this project for frequent updates. Join the following communities:

“A framework to start to think about how effective instruction in digital skills (and resilience) involves a MINDSHIFT. It’s not about “adding discrete digital skills” to “regular instruction” but it’s more about seeing how digital resilience can be integrated into an intentional approach to foundational skills instruction that recognizes learners’ assets, in real-world contexts, and in ways that meet learners’ needs (both student learners AND practitioner learners), recognize their fears, encourage the mindset of being a lifelong learner, and celebrate their strengths.”

-Monica Leong


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The Report
Deep Dives

World Education Team Members


Jamie Harris

Digital Skills Senior Technical Advisor

Rachel Riggs

Technical Advisor

Alison Ascher Webber

Director of Strategic Initiatives

Annalisa Crowe

Research and Program Support Associate
Jen Vanek Headshot

Jen Vanek, PhD

Director of Digital Learning and Research

Jeff Goumas

Senior Technical Advisor


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JFF logo
Safal Partners logo
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This project is funded by the U. S. Department of Education OCTAE/DAEL contract GS10F0094X. The opinions expressed are those of the authors and do not represent the views of the U.S. Department of Education.